Privacy Policy
This privacy policy forms part of our web usage terms and conditions. If you do not agree with any term of this privacy policy, you must cease use of REDO WILD SAFARIS LIMITED’s websites immediately. You can also contact us if you would like further insight into how we collect, use, and secure the data acquired through our websites.
Welcome to REDO WILD SAFARIS LIMITED’s Privacy Policy
This Privacy Policy (“policy”) sets out the basis on which REDO WILD SAFARIS LIMITED collects, uses, and shares the data that we receive from users of our websites and online applications. We take the privacy of our users seriously, and we recommend that you read this policy carefully. By using REDO WILD SAFARIS LIMITED’s website at www.redowildsafaris.com, associated websites, landing pages and applications, or our Plan My Trip tool (“websites”), you agree to be bound by this policy.
Our travelers are from many different countries – in recognition of this, we endeavor to process all data in accordance with principles of internationally accepted best practices and compliance regulations. We regularly review our compliance with this policy and whenever we receive a formal complaint, we will contact the person who made the complaint to attempt to resolve his or her concerns.
Please note that by using our websites (as a user browsing the websites), you are consenting to our collection and use of your information as more fully set out in this policy. If you have any concerns about the use of your information, or the contents of this policy, please feel free to contact us.
Notice at Collection
The California Consumer Privacy Act requires businesses to give consumers certain information in a “notice at collection,” listing the categories of personal information businesses collect about consumers, and the purposes for which this information is used.
The remainder of this page outlines the types of information that REDO WILD SAFARIS LIMITED collects about our website users and clients, and how this information is used.
Data Collected
We distinguish in this policy between ‘personal data’ (data that is required to facilitate international travel), and ‘non-personal data’ (data regarding usage of the websites and de-identified information extracted from the websites for analysis). We collect both personal and non-personal data through our websites and through third parties, either automatically or by your providing this information to us during enquiries, signing up for our newsletter, or during the consultation phase to help us improve the information we will be providing you with.
User Notifications:
1.1 Failure to provide requested information may impair our ability to provide professional advice when curating and sharing proposed travel itineraries.
1.2 You will need to ensure that your personal information submitted to us is accurate and up-to-date.
1.3 You are responsible for any third-party information obtained, published, or shared through the websites, and you consent to only use or share this third-party data with the third party’s consent.
Personal Data:
2.1 We collect and store the personal information that you may provide to us through our websites when you enquire with us, update or change your information with us, or make use of our services.
2.2 We also collect and store information in relation to your travel itinerary, travel preferences, and particulars of those traveling with you, for example, through communications, surveys, and other data submitted by you.
2.3 Anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards. Flywire undergoes an annual Service Organization Control Type II and Payment Card Industry Data Security Standards review to help ensure that Flywire handles customer data securely and in compliance with all applicable laws, including, but not limited to, General Data Protection Regulation, Personal Information Protection and Electronic Documents Act, Family Educational Rights and Privacy Act, Gramm–Leach–Bliley Act, and other data protection laws. REDO WILD SAFARIS LIMITED does not collect or store any credit card or account details.
Non-personal Data:
3.1 In addition to personal data, we also store non-personal data, which cannot be used to identify our users. The kinds of non-personal data that we collect include de-identified data about usage of our websites.
3.2 We also make use of cookies or similar tracking tools to identify website users and remember their preferences, for the purpose of providing a better user experience and service, and marketing or advertising our services online.
